We can be as involved as you want us to be in day-to-day benefits issues and administration. For example, some of our clients utilize us as an extension of their HR department. Our goal is to help you and your people spend more time on strategic issues and less time on administration. We work with you to determine the level of support and services you need, including:

	Ongoing employee communications and education (online, print and face-to-face)
	New employee education
	Updates on regulatory requirements, legislation and market trends
	Assistance with compliance and disclosure (ERISA, COBRA, HIPAA, FLMA, Section 125, etc.)
	Employee feedback sessions and surveys
	Management reporting
	Contract and document review
	Claims management, including: - claim advocacy in the event of disputes - assistance with claim reporting and tracking - monitoring of clams and utilization data - claims forecasting - claim audits - predictive modeling
	Merger & acquisition due diligence
	Eligibility maintenance
	Mid-year financial review and forecast
	Retrospective and prospective costs analysis
	Renewal planning and negotiations